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Responsible Gaming

At NCVIP Responsible Gaming —
Enjoy yourself — safely

At NCVIP, we believe entertainment is only truly enjoyable when experienced responsibly and within healthy limits. Our Responsible Gaming policy gives you the freedom to play while staying in control.

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Why is Responsible Gaming important?

When online gaming and betting are not enjoyed responsibly, they can have a negative impact on your personal and financial wellbeing. At NCVIP, we view Responsible Gaming not just as a policy requirement, but as a genuine commitment.

We have a range of tools and policies in place to protect the mental wellbeing and financial security of every member on our platform. Responsible Gaming means having fun — but knowing your limits. Before enjoying any game at NCVIP, it is important to be mindful of your budget, your time, and your state of mind.

Gaming is entertainment — it should never be treated as a source of income or a solution to financial problems. Follow NCVIP's Responsible Gaming policy and enjoy a happy, healthy gaming experience.

Important warning

NCVIP is strictly for users aged 18 and over. Minors are prohibited from accessing this platform. If you suspect someone may be using your account, please contact our support team immediately.

Set Time Limits

Set your daily or weekly gaming time limits from your account settings.

Set a deposit limit

Set a deposit limit that suits your financial situation — daily, weekly, or monthly.

Self-Exclusion Feature

If you feel the need, temporarily suspend your account for a set period.

Help Center

Our 24/7 support team is here for you whenever you need assistance.

Our Protection Tools

Features we offer at NCVIP to support Responsible Gaming

Deposit limit

You decide how much you want to deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately and helps you stay in control of your finances.

Session Time Control

Set a maximum time limit for each session. When your time is up, NCVIP will automatically alert you. This feature is highly effective in preventing excessive play.

Cooling-off period

If you need a quick break, activate a cooling-off period lasting anywhere from 24 hours to 30 days. All gaming activity on your account will be fully suspended during this time.

Self-Exclusion Program

If you need an extended break, choose self-exclusion for a period of 6 months to 5 years. During this time, you will not receive any marketing communications from us.

Loss limit

Once you have lost a set amount, the game will automatically stop. This feature protects your budget from further losses.

Age verification system

NCVIP follows a strict age verification process. Only verified users aged 18 and above can access the platform's full range of services.

Responsibly Gaming tips

Follow these simple guidelines for a great experience at NCVIP:

  • 1 Set a fixed budget before you start playing and never exceed it. Do not chase your losses.
  • 2 Think of gaming purely as entertainment, not as a way to make money. Winning is never guaranteed.
  • 3 Never play when you are stressed, feeling low, or under the influence of substances. Your judgment is impaired in these states.
  • 4 Take regular breaks. Avoid long, uninterrupted gaming sessions. Take at least a 10-minute break every hour.
  • 5 Spend time with family and friends. If gaming is affecting your social life or time with loved ones, take a break.
  • 6 Your account is for your use only. Never share your account credentials with anyone else.

Addiction Signs Recognise

If you notice any of the following signs in yourself, please seek help:

Signs Extent
Feeling the urge to keep playing even after losing Caution
Neglecting family or work to spend time gaming Caution
Hiding or lying about gaming expenses Risky
Thinking about or actually gambling with borrowed money Risky
Feeling restless or irritable when unable to play Monitor
Sleep or eating problems caused by gaming Monitor

Yourself Assess

Check whether you are upholding NCVIP's Responsible Gaming commitment

Healthy Gaming Habits

  • Playing within a set budget
  • Being able to stop after a loss
  • Spending time with family
  • Viewing gaming as entertainment
  • Taking breaks at set times
  • Stay free from financial stress

Concerning habits

  • Overspending your budget
  • Chasing losses by playing repeatedly
  • Neglecting family or work responsibilities
  • Viewing gaming as a source of income
  • Gambling with borrowed money
  • Lying about gaming

General FAQs

Frequently asked questions about Responsible Gaming

Log in to your account, go to the Settings section, and click on "Responsible Gaming". There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, while increasing a limit is subject to a 24-hour delay.

Self-exclusion is a feature that lets you voluntarily stop playing on the platform for a set period. You can choose a duration of 6 months, 1 year, 3 years, or 5 years. During self-exclusion, your account will be deactivated and no promotional messages will be sent to you.

Yes. NCVIP follows a strict age verification policy. You can also use third-party parental control software on your device to block access entirely for children. Never share your login credentials with minors.

NCVIP's support team is available 24/7. You can also reach out to national mental health services and specialist counsellors. Our platform will help direct you to professional assistance whenever you need it.

Your account balance remains safe throughout your self-exclusion period. Once the period ends and your account is reactivated, you can submit a withdrawal request. Our support team will be happy to assist you through the process.

Play responsibly, Stay in the fun

Register at NCVIP and enjoy a safe, trusted gaming experience. Use our Responsible Gaming tools to set your own limits.

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